Xbox Controller Keeps Disconnecting from PC (Solved)

So your Xbox controller keeps disconnecting from your PC. It’s extremely annoying when your Xbox controller randomly disconnects from your computer when you’re in the middle of a game.

I recently ran into this problem and found some solutions that can help you. Instead of buying a new Xbox controller, try these easy fixes.

How to Fix Xbox Controller Disconnecting from PC

Replace the Batteries

Your Xbox controller could be disconnecting from your PC due to a low battery. I recommend replacing the batteries with a fresh pair.

To avoid battery problems with your controller in the future, consider buying the official Xbox controller rechargeable battery pack. 

Update Xbox Controller Firmware

To update your Xbox controller firmware on your PC, connect it to your computer using a USB cable. Next, download the Xbox Accessories app from the Windows Store.

When you launch the app, it should detect your controller. If a firmware update is available, a message saying Update Required will appear.

Most of the time, updating the controller’s firmware will stop it from disconnecting from your PC.

Bear in mind, that Xbox controllers can’t be updated wirelessly.

Use the Official Xbox Wireless Adapter for PC

For the best experience, I recommend using the official Xbox Wireless Adapter for PC and not Bluetooth. The official adapter uses a Wi-fi connection which is much more reliable.

You can buy the official adapter here.

You can also read my article “Is the Xbox Wireless Adapter worth it?” for more information.

Forget & Re-Pair Xbox Controller to PC

When using Bluetooth…

On Windows, click the start menu and type Bluetooth & Other Devices. In the list of devices, select the Xbox Wireless Controller and click Remove Device.

Next, hold down the pairing button on your controller until the Xbox button starts to quickly flash.

Press the Add Bluetooth Device on your computer. You should see the Xbox controller in the list of nearby Bluetooth devices on your computer.

Once the Xbox controller is paired with your computer again, it should stop disconnecting.

Power Cycle Xbox Controller

Hold down the Xbox button on your controller for five to ten seconds and wait for the light to power down. Power cycling your Xbox controller can fix a wide variety of issues.

Update Motherboard Chipset and Drivers

Windows will automatically install the necessary drivers for external USB Bluetooth adapters.

However, some motherboards that have built-in Bluetooth require specific drivers. I suggest looking up your PC’s motherboard model and updating it to the most recent firmware.

Look for any new chipset drivers for your motherboard, updating them will likely fix the problem.

Re-install Drivers

Open the device manager and look for the device you’re using to connect the controller. If it’s the wireless adapter, right-click, and remove the device.

Unplug the dongle and re-connect it. Windows will automatically install the drivers again. It should work now.


I know how annoying it is when your Xbox controller randomly disconnects from your PC. The good news is the troubleshooting steps in this article should clear up that problem.

When all else fails, it might be time to buy a new Xbox controller. 

Were you able to fix your Xbox controller issues? Let me know in the comment section below!


  • Timothy Gagnon is the owner of My Portable Office. As a kid, he's always had a fascination with electronics and never passed on the chance to disassemble and reassemble them. When he's not taking a hammer to his electronics, he can be found playing with his cats or writing about his latest discoveries on My Portable Office.