So your Xbox controller keeps disconnecting from your PC. It’s extremely annoying when your Xbox controller randomly disconnects from your computer when you’re in the middle of a game.
I recently ran into this problem and found some solutions that can help you. Instead of buying a new Xbox controller, try these easy fixes.
How to Fix Xbox Controller Disconnecting from PC
Replace the Batteries
Your Xbox controller could be disconnecting from your PC due to low battery. I recommend replacing the batteries with a fresh pair.
To avoid battery problems with your controller in the future, consider buying the official Xbox controller rechargeable battery pack.
Update Xbox Controller Firmware
To update your Xbox controller firmware on PC, connect it to your computer using a USB cable. Next, download the Xbox Accessories app from the Windows Store.
When you launch the app, it should detect your controller. If a firmware update is available, a message saying Update Required will appear.
Most of the time, updating the controller’s firmware will stop it from disconnecting from your PC.
Bear in mind, that Xbox controllers can’t be updated over Bluetooth. You need to use a wired connection.
Forget & Re-Pair Xbox Controller to PC
On Windows, click the start menu and type Bluetooth & Other Devices. Make sure Bluetooth is enabled. In the list of devices, select the Xbox Wireless Controller and click Remove Device.
Next, hold down the pairing button on your controller until the Xbox button starts to quickly flash. Press the Add Bluetooth Device on your computer. You should see the Xbox controller in the list of nearby Bluetooth devices on your computer.
Once the Xbox controller is paired with your computer again, it should stop disconnecting.
Power Cycle Xbox Controller
Hold down the Xbox button on your controller for 5 – 10 seconds and wait for the light to power down. Power cycling your Xbox controller can fix a wide variety of issues.
Upgrade Bluetooth Dongle
If you’re on a PC that does not have built-in Bluetooth, it might be time to upgrade your USB Bluetooth dongle.
I recommend buying a USB Bluetooth 5.0 Dongle. Having a good quality USB Bluetooth dongle attached to your computer is always a good idea.
Another easy solution is to simply unplug your USB Bluetooth adapter, wait a few seconds, and then reconnect it to the same USB port. You could also try a different USB port to test the performance.
I suggest connecting the Bluetooth dongle to the USB 3.0 ports on your computer, they’re usually blue or red.
Update Motherboard Chipset and Drivers
Windows will automatically install the necessary drivers for external USB Bluetooth adapters.
However, some motherboards that have built-in Bluetooth require specific drivers. I suggest looking up your PC’s motherboard model and updating it to the most recent firmware.
Look for any new chipset drivers for your motherboard, updating them will likely fix the problem.
Uninstall Bluetooth Drivers
On Windows 10, type Device Manager into the start menu and open it. If Bluetooth is enabled, expand the Bluetooth tab, right-click on Bluetooth Radio, and select Uninstall.
Next, unplug the USB Bluetooth dongle, and then reconnect it. The drivers should automatically install again when you reconnect the dongle.
Weak Bluetooth Signal
A weak Bluetooth signal will disconnect your Xbox controller. I suggest using a Male to Female USB cable to place the USB Bluetooth dongle as close to your controller as possible.
Make sure there’s nothing in front of the Bluetooth adapter that could be blocking the signal.
Disable Other Bluetooth Devices
Occasionally, Bluetooth devices can interfere with one another. Turn off Bluetooth on your phone or any other devices that might be using Bluetooth.
I came across some reports of people who were only able to use their Xbox controller with PC when Bluetooth on their phone was disabled. It might sound strange but it’s worth a shot.
I know how annoying it is when your Xbox controller randomly disconnects from your PC. The good news is the troubleshooting steps in this article should clear up that problem. When all else fails, it might be time to buy a new Xbox controller.
Were you able to fix your Xbox controller issues? Let me know in the comment section below!