Fix for Signing Into Microsoft Account Failed on PS4 Minecraft

So you’re trying to play Minecraft on PS4 and you are met with a message that reads “Signing Into a Microsoft Account Failed”. You already tried all kinds of solutions and nothing seems to work.

Before you give up, I might have the solution you need. This article will explore the common reasons behind failed sign-ins and provide practical solutions to overcome this challenge.

How to Fix Signing Into a Microsoft Account on PS4 Minecraft Failed

  1. Upload Saved World to Online Storage
  2. Delete Local Applicated Saved Data
  3. Reset PS4
  4. Restart Minecraft
  5. Download Saved Worlds
  6. Load Your World

Let’s expand on those steps.

Upload World & Delete Local Data

Important! Make sure to back up your saved data!

On the Home PS4 screen, select the Minecraft app, press the “options” button, choose “Upload/Download Saved Data,” and upload your worlds to Online Storage (requires PlayStation Plus subscription).

Turn off the automatic upload of saved data by navigating to Settings > Application Saved Data Management > Auto-Upload, and uncheck the option.

Delete the saved data for Minecraft by going to Settings > Application Saved Data Management > Saved Data in System Storage, selecting Minecraft. Here you will see two files. The larger files will be your Minecraft worlds while the smaller ones will be your account data. Select the small files and delete them.

Remember, the larger file is your Minecraft world. If you delete it, you won’t be able to recover it. I suggest backing it up to either Online Storage or a USB drive before you continue with the steps.

Close Minecraft and try reconnecting again. It should automatically create the files and connect you to Microsoft. If not, continue with the steps.

Reset PS4

To reset your PS4 console, start by ensuring that it is powered off completely. Press and hold the power button on the front panel until you hear a beep and the system turns off.

Next, press and hold the power button again, releasing it after the initial beep, to enter Safe Mode. Connect a PS4 controller to the console using a USB cable.

Bear in mind, the controller can’t connect wirelessly when in safe mode.

Once in Safe Mode, you will see a menu on your TV screen. Navigate through the menu options using the controller. Select the “Initialize PS4” option, which will reset your PS4 to its factory settings. You will be presented with two reset options: “Quick” and “Full.”

Keep in mind that resetting your PS4 will delete all data on the console, so make sure to back up any important files or game saves beforehand.

Wait for the reset process to complete, and the console will restart automatically. After the reset, you’ll need to go through the initial setup process again and reinstall any games or apps you want to use.

Download Minecraft again. It’s very small and shouldn’t take a long time.

Download Minecraft World from Online Storage

To download Minecraft Worlds from online storage on your PS4, follow these steps.

From the PS4 Home screen, navigate to the Minecraft app and select it. Press the “options” button on your controller. A menu will appear on the screen. Choose the “Upload/Download Saved Data” option.

Within this menu, select “Download” to access your saved worlds. You should see a list of available worlds stored in your online storage. Choose the world you want to download and follow the prompts to initiate the download process.

The world will be downloaded to your PS4 system storage, and you’ll be able to access it within Minecraft. Once the download is complete, you can launch Minecraft and load the downloaded world to continue playing. You should be able to log in to your Microsoft account now.

The Bottom Line

To summarize, to fix the “Signing Into a Microsoft Account Failed” message on PS4 Minecraft, delete the files in the Minecraft folder under Application Saved Data Management.

Hopefully, this will let you connect to your Microsoft account and you can continue playing on your Minecraft world. If you found another solution, drop a comment below and I will add it to the list.


  • James is a writer for My Portable Office. He's passionate about all things electronic and spends most of his time grinding on Path of Exiles.